Terms
Last updated November 7, 2026
By placing an order with Rememberframes, you agree to the terms below.
What we make
We create photos with AI, and a person on our team reviews each one before delivery. The result is an artistic composition, and it is not a record of an event that happened. Every delivery is labeled as AI-generated.
Your photos and permission
When you order, you confirm that you are family or have the right to use the photos you send, and that every living person who appears in them agrees to be in the final photo. We may decline an order that we believe breaks this rule.
Our guarantee
If the photo does not look right, tell us and we redo it until it does. If you still are not happy, ask within 7 days of delivery and we refund the digital order in full.
Prints
Prints are made to order after you approve the photo. If a print arrives damaged or with a printing defect, write to us with a picture and we replace it.
Contact
Questions about these terms can go to hello@rememberframes.com.